Order Processing:

All orders from April Firm will be processed and shipped within 1-3 working days after placement, excluding holidays.

Shipping Notification Email:

If you don’t receive the shipping notification email within 3 working days after placing the order, please check your “Spam” folder.

Transportation Services:

Our transportation services may vary based on the carrier’s location and factors like weather and parcel volume. We provide delivery services to the United States, consisting of one federal district, Washington, D.C., and 50 states.

Estimated Delivery Time:

The estimated delivery time is 5-10 days. Note that delivery times are provided by the courier company, and we won’t compensate for delays. For shipping-related questions, please contact us.

Shipping Cost:

We offer free delivery for all orders.

Duties and Taxes:

Local charges like sales tax, duties, customs fees, and brokerage fees may apply based on your region, state, or country. These fees are the customer’s responsibility.

Unforeseen Situations and Delays:

While we strive for prompt order processing, unforeseen situations or delays can occur. We are not responsible for:

  • Failed delivery attempts due to unavailability.
  • “Return to sender” situations due to delivery failures.
  • Delivery issues from incorrect address information.
  • Customs delays or unexpected postal issues.

Return to Sender:

If your package is marked as “return to sender” and cannot be delivered, please contact our customer service at [email protected].

Shipping Disclaimer:

Once your order is shipped, we are not responsible for loss or damage during transit. It’s the customer’s responsibility to track the shipment using the provided information. We can only provide a replacement or refund if the item is successfully returned.

Contact Information:

Thank you for choosing April Firm – your trusted partner in quality tools and seamless delivery.